Privacy Policy

Last updated: March 2025

1. Introduction

G2 Mudanças ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Data We Collect

We may collect the following types of personal data:

Contact information: Name, email address, phone number
Address details: Addresses for moving services (departure and arrival)
Quote information: Items to be moved, volume estimates, move dates
Communication data: Messages sent through our contact forms
Technical data: IP address, browser type, device information when you visit our website

3. How We Use Your Data

We use your personal data to:

Provide moving and cleaning services
Process and respond to quote requests
Communicate with you about our services
Improve our website and services
Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

Contract: To fulfill our services when you request a quote or hire us
Consent: When you explicitly consent to marketing communications
Legitimate interests: To improve our services and website

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and retained only for as long as necessary to fulfill the purposes outlined in this policy.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Request limitation of processing
Portability: Receive your data in a structured, machine-readable format
Object: Object to processing based on legitimate interests
Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at info@g2mudancas.pt. You also have the right to lodge a complaint with a supervisory authority.

7. Data Sharing

We do not sell your personal data. We may share data with trusted service providers (e.g., hosting, email services) who assist in operating our business, subject to strict confidentiality agreements.

8. Contact

For questions about this Privacy Policy or your personal data, contact us at info@g2mudancas.pt or by mail at our business address.